Behind the Scenes with Blaž Feguš About Crafting Bespoke Yacht Charters
At Goolets, crafting the perfect yacht charter experience isn't just a job—it's a passion. Behind the scenes, there's a team of dedicated individuals, like Blaž Feguš, whose meticulous attention to detail ensures that every aspect of a guest's journey is nothing short of extraordinary. We had the pleasure of sitting down with Blaž to learn more about his role at Goolets and how he turns dreams into reality.
Watch Blaž's whole interview:
Tell us a bit about your role at Goolets
"As a yacht charter specialist with extensive experience in tourism, I always aim to craft the ultimate yachting experience for my clients, as if I were right there with them on the yacht. From the moment they book until the time they disembark, I'm dedicated to making every aspect of their holiday flawless."
How do you ensure the yacht crew gets everything right, like dietary preferences and special requests before guests set sail?
"Our detailed work for clients starts with gathering all sorts of info from them, no matter how small or big the request. We have a cool system where clients put down everything they want – from food and drinks to the specific experiences they're dreaming of on their yacht charter. With all these details in hand, we make sure the crew gets the lowdown on everything so they're prepped and ready to go before the charter kicks off."
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How do you turn guest interests into memorable experiences onboard?
"Having been in the game for over 18 years, Goolets has deep insights into every destination where we offer our charter experiences. This allows us to organize an array of services for our clients, including sumptuous culinary experiences, themed dinner parties, live bands and DJ sets on the yachts, spectacular fireworks displays, local wine and olive oil tastings, lavender picking sessions to create unforgettable souvenirs, and so much more."
What's the secret to organizing unforgettable wine tastings and gourmet experiences on land?
"The key lies in understanding our clients' desires, uncovering hidden gems, connecting with the finest providers, and always keeping in mind that our clients are here to enjoy their holidays. Armed with this knowledge, we're able to craft unforgettable experiences for them."
Which excursions or tours in Croatia do you recommend to your guests?
"For instance, when you're in Croatia, I always suggest fitting in at least one historical tour. The Dalmatian islands and cities are steeped in history. Take Vis Island's Military tour or stroll through Dubrovnik's Old Town, for example. Of course, there are loads of other options too – whether you're into adventure, foodie experiences, relaxation, and so much more."
Which sailing routes in Croatia do you recommend and why?
"My best suggestions are Split – Kornati – Split with visiting, Šibenik, Skradin, and Kornati archipelago, and Split – Dubrovnik or vice versa with visiting all the best known Dalmatian cities and islands and also hidden spots."
Tell us about your magic touch in arranging seamless transfers to and from the yacht
"I treat every detail for my clients as if I were preparing for myself. That's my secret sauce—when you're setting things up for yourself, you strive for perfection and double-check everything repeatedly."
How do you keep guests happy and supported throughout their charter journey?
"We keep in constant touch with the captain and crew, ensuring our clients are having the time of their lives. Add to that the crystal-clear Croatian waters, plenty of sunshine, and a laid-back vibe, it is our best recipe for client's happiness."
Share a story of a tricky situation you've managed to turn around for delighted guests
"I had this hilarious moment when the crew and guests weren't exactly on the same page, honesty-wise. What got the short end of the stick was a sound system that took an unexpected swim! But hey, it all worked out in the end – the crew and guests ended up bonding big time. They wrapped it all up with a massive goodbye bash on a gulet, rocking a live-streamed DJ gig and all. Talk about a wild turn of events!"
After this insightful interview, it's evident that Blaž spares no effort in ensuring that every yacht charter experience is unforgettable. With their dedication to detail and passion for creating magical moments, guests are guaranteed an unparalleled journey through the stunning waters of Croatia. If you are ready to embark on a vacation of a lifetime, send us an inquiry.
